FAQS

Take a look at our frequently asked questions, or get in touch to ask us in person.

What is your shipping policy and how fast do orders take to arrive?

Orders take two days to process and ship in the UK on a next day service, Europe in three working days and worldwide in 3-6 working days.

Bespoke furniture orders may take between 60 – 90 days to dispatch. Thank you for your patience!

What is your returns policy?

If you would like to return your item for whatever reason within the first 14 days from delivery then you can. Just ship back unused items in original packaging. Once we inspect the return we will refund the product value in full. Unless the fault is down to us, the shipping cost is down to the customer. All refunds will be processed within 7-10 days. Please contact page for shipping details.

Do you take custom orders?

Yes. Custom heights and designs are available so do please enquire by clicking on the contact button at the top of this page.

How are shipping prices set?

Shipping is standardised across the world but if your country is not stated then please let us know.

Do you offer wholesale pricing / discounts on large orders?

Yes. We can offer discounts on large orders.

Didn’t find the answer you were looking for?

No problem. Get in touch with our friendly team and simply ask! We’d love to hear from you.